Customer satisfaction is always the priority, and at Northway Ford, we are proud to continue that commitment every day. From helping drivers find the right new or pre-owned vehicle to providing trusted maintenance and repairs, our team works hard to deliver an experience that is professional, transparent, and stress-free.
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What Our Customers Are Saying
Nothing means more to us than hearing directly from our customers. Read what our clients are saying about their experience with our sales, service, financing, and parts departments.
GOOD
1902 reviews
Mike Hounsell
2026-05-07
Great dealership to work with sales team were great help, thank you to Mackenzie for helping with the deal
Greg Kings
2026-05-06
Excellent service. All the staff are very professional and helpful.
Deborah Park
2026-05-04
I had an amazing experience working with Ben! I’ll be honest—I was pretty skeptical about going to a dealership after having a bad experience at another Ford dealership just a week ago. But Ben completely changed that for me.
From start to finish, he really took care of me and made the entire process smooth and stress-free. He was patient, knowledgeable, and genuinely cared about helping me find exactly what I wanted. Thanks to him, I drove away in my dream 2026 black Ford Bronco, and I couldn’t be happier!
Because of this experience, I’ll only be dealing with Northway Ford moving forward—they’ve earned my trust and will have my business from here on out.
If you’re looking for someone who goes above and beyond, I highly recommend asking for Ben. He made what can be a stressful experience feel easy and exciting. Thank you again for everything Ben❤️
Jody Dropko
2026-04-30
Brittany ROCKS!!
Ruth Teniola
2026-04-27
I’ve been driving my car for a while now, and overall I’m really happy with it. The ride is smooth and comfortable, especially for daily driving and longer trips. It handles well on the road and feels reliable in different weather conditions.
One thing I really like is how fuel-efficient it is, which helps save money over time. The interior is also well-designed, with enough space and useful features that make driving more enjoyable. I want to thank Mackenzie and all the Northway for a great choice.
Bryna
2026-04-27
I want to send a big shout out to
Mackenzie for helping with the purchase of my new Bronco.
I really appreciated how Mackenzie paid attention to my needs and wants and why I wanted to trade my Mazda CX-5 for something with a bit more room and looks way cooler. He really took the time to listen and answer my milion and one questions lol. I also wanted to say a big thank you to the service and finance managers who did an amazing job. Even the owner of the dealership came out and said hello and made sure I was comfortable sorry I forgot your names but you all made me feel like part of the family and made this such a pleasant experience. Thank you Northway Ford!
Art Warner
2026-04-27
Had a great experience buying my Ford ranger from Northway ford. Mackenzie sat in the truck with me showing me all the features and ordered my new tunnel cover. I have been back a few times with questions and Mackenzie is eager to help. Thanks Mackenzie for all your help.
The truck is great!
Brian Vaile
2026-04-24
I don’t normally give out Google reviews but purchasing my 2023 Ford Explorer ST through Mackenzie Keast was the best. Not only was he able to find the perfect vehicle for me he was also able to provide me with more than a fair evaluation on my trade. Hands down the best vehicle purchase experience I’ve ever had. I would highly recommend Mackenzie for your next vehicle purchase.
Muhammet YAVUZ
2026-04-24
We had a great experience buying a car from Mackenzie Keast. Thank you for making the entire process so smooth and stress-free.
Good Kids
2026-04-24
We had the pleasure of purchasing a vehicle from Northway this year, and we were overjoyed by the salesperson Mackenzie, who was very knowledgeable about the inventory, listened to our needs and showed us fantastic options. Didn't feel that high-pressure at all, he just helped us find a Ford Explorer which is perfect for our business.
Anyone who's looking for a new Lincoln or Ford, you should go to Northway and ask for Mackenzie by name! Great guy!
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