Careers

We are seeking a full time automotive parts advisor in Brantford with a positive attitude and the ambition to succeed for our Northway Ford Lincoln location. This person will develop relationships of trust with our customers that will last for life. Click here to learn more about us!

The Candidate will understand that customer satisfaction is the priority for the dealership and treats everyone in a fashion that promotes this ideal.

Previous Ford Experience is preferred and will be rewarded with a competitive compensation plan! Compensation is based on experience.

What we are seeking in YOU:

• Ford experience is preferred
• Previous parts experience or experience in a similar job function.
• Sales or customer service experience is required
• Previous Reynolds and Reynolds experience an asset
• Valid G class driver’s license and clean driver’s abstract is required
• Have strong customer service and interpersonal skills
• Ability to manage multiple priorities using good organizational and time management skills
• A pleasant and outgoing manner
• Works well in a fast-paced team environment

What YOU will be doing:

• Act as the dealership’s first-line customer relations and service representative
• Assume responsibility for all aspects of the Parts Department and keep Parts Manager apprised of any challenges and developments
• Plan and execute parts sales objectives in keeping with dealership policies, emphasizing quality of service
• Constantly check inventory levels and help monitor maximum true turns and acceptable levels of customer service
• Assists technicians with the selection of parts, and informs customers about the product line
• Assume responsibility for all parts to be returned and use return allowances to a maximum level
• Responsible for maintaining a clean and safe environment in the parts areas
• Assist in analyzing storage layout for maximum usage of space
• Oversee required paperwork flow and ensure its effectiveness and assist in the collection of overdue accounts
• Assume, with Parts Manager, responsibility for the enforcement, adjustment to and monitoring of established credit limits for customers and ensure limits are maintained and current.
• Deliver parts to wholesale accounts
• Any other job-related activities as requested by the Parts Manager or General Management

Previous experience is required, but we are open to individuals with previous transferable skills such as: Parts Advisor, Parts Manager, Ford Experience, Automotive Service Experience, Service Advisor, Service Manager

Do not Delay - Apply Today! We are an equal opportunity employer

Why Join us?

• Competitive Benefits Program including Health, Dental, Vision, Life Insurance, LTD, AD&D and more
• Employee Family Assistance Program
• VENNGO Work Perks! (Hotel & restaurant discounts)
• Positive and supportive working environment

• Ensure that employees work in the manner and with the protective devices, measures, and procedures required by the OHSA and regulations
• Provide training and mentoring from the best in the industry
• Provide the tools and environment to ensure you excel in every aspect of your professional life

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Vision care